Our Process
Our 5-step process
At United Advocacy Counseling, we pride ourselves on our transparent and simple 5-step process. Unlike other organizations, we prepare your file directly for the promissory note holder, bypassing your lender or servicer. We also adhere to government and investor-specific guidelines to adjust your mortgage and permanently decrease your interest rate, so you will not experience pre-payment penalties or balloon payments.
You could jumpstart the mortgage restructuring process in just 5 simple steps:
STEP 1
Schedule your free consultation! You will meet with a member of our team to examine your financial situation and explain the restructuring process.
STEP 2
Provide relevant documentation. If you meet the eligibility criteria and decide to move ahead, we will need the following:
a. A copy of your mortgage statement
b. A copy of your utility bill
c. A copy of your paystub or other proof of income
STEP 3
Explore your available options. After submitting your documentation, our Compliance Department will examine your current financial status and find loan restructuring programs available to you. We will share the details about each program with you so you can pick the best option.
STEP 4
Complete the Engagement Agreement. You will receive a copy of our Engagement Agreement after your acceptance into the program. At this time, the Compliance Officer will explain all the program details and answer any questions you might have. Once you’re satisfied, you can complete and return the document.
STEP 5
Meet with Processing and Underwriting. We will forward your case to our Processing and Underwriting department once we receive your Engagement Agreement. They will then reach out to establish a plan of action and walk you through the remaining steps in the process.
We strive for simplicity and transparency
As a homeowner, full transparency is vital throughout the restructuring process. You maintain full control of your application, so it’s your decision whether you accept or deny the offer on the table.
We will provide you with all the information you need to make a truly informed and educated decision, including online access to your case. We will also be there at every step of the process to provide you with support and guidance.
We can still help you find a relief program even if your lender has offered you a temporary deferment payment plan (also called forbearance).
Temporary deferment payment plans/forbearance are not long-term solutions.
They just delay payments for the homeowner.
They do not modify the existing mortgage plans, so homeowners return to the original terms once the deferment ends.
Many homeowners struggle to make the payment in full, ultimately increasing their financial burdens.
Even if your lender has offered a payment plan, you can book a short consultation with us to explore all of your available options!
*There’s no obligation or cost to speak to one of our seasoned counselors. You’ll leave your consultation aware of all your options to help you start planning your next steps.
You Have 24/7 Online Access to Your Case
You Have 24/7 Online Access to Your Case
